WALK & ROLL WITH YOUR FAMILY
while social distancing
While you walk and roll in your immediate neighborhood, King County Metro encourages you and your family to limit the spread of COVID-19 by following public health recommendations. Use these tips to help keep you and others safe:
STAY 6 FEET APART
While we are working to be germ-busters against the coronavirus, we need to walk at least 6 feet from people we do not live with.
WHAT DOES 6 FEET LOOK LIKE?
Two kid’s bicycles lined up wheel to wheel or two adult cats lined up from their heads to the tips of their tails add up to approximately 6 feet.
HOW TO PASS PEOPLE SAFELY
GET CREATIVE WITHOUT GOING INTO THE STREET:
- Use driveways and lawns to step off the sidewalk and let other people pass.
- Communicate where you plan to go and use hand signals to let others know how you will move.
- Cross mid-block only if you are with an adult and on a narrow street, where you can easily see cars coming, and they can see you.
FOLLOW WALKING RULES
- Always stop at the curb’s edge.
- Look left, right, and behind before crossing at corners.
- Follow traffic signals.
- Use paths and sidewalks, where provided—the wider, the better!
FOLLOW BIKING RULES
- Wear a helmet to protect your brain.
- Ride on the right side with traffic.
- Stop at stop signs and look left, right, and behind.
- Use hand signals when turning.
WALK AND BIKE PREDICTABLY
- Walk—don’t run!—across the street.
- Watch for drivers turning or pulling out of driveways.
- Make eye contact with drivers at intersections.
WATCH FOR CARS
- Use caution when crossing streets.
- Avoid walking or rolling in the middle or the street.
- Don’t weave in and out of parked cars.
DISCONNECT FROM DISTRACTIONS
- Keep your eyes up to help you stay aware when walking and biking.
- Keep your ears open. Wearing headphones blocks how well you can hear oncoming cars and people wanting to pass.
GO ON A #BEARHUNT
Go for a scavenger hunt to find teddy bears and other stuffed animals in your neighbors’ windows! Count how many you see while you’re out walking.
TRY OUT YOUR ACTIVE ROUTE TO SCHOOL
Use your time getting exercise outside to try out your route to school! Practice following walking and biking rules with your family along the way. You’ll be ready to stay active when school starts up in-person again!
HOPSCOTCH YOUR NEIGHBORHOOD
How many hopscotches can you do on your practice route to school? Keep track and see if you can complete more than your parents or sibling!
Connect with Rideshare
Local Calls: 206-625-4500
WA Relay: 711
201 S Jackson St
Seattle, WA 98104-0770
Accessible commuter vans are available to groups upon request; WA Relay users, please dial 711 to get in touch with rideshare staff (available 8 AM to 5 PM, Monday through Friday); RideshareOnline.com translation service available to ESL customers via a conference by calling 206-625-4500 (available 8 AM to 5 AM, Monday through Friday).
Rideshare contact list
We appreciate your participation in our commuter van program! Please call us if you need assistance—our phones are staffed Monday-Friday, 8am-5pm. For emergencies after hours, weekends or holidays, your call will be patched into our answering service.
Fender bender, damage or issue with your van? Call your maintenance representative.
Not sure who your Accounting Representative is? Please call anyone listed below for help or a referral.
Starter kit for vanpool and vanshare
TripPool volunteer driver toolkit
Community Van driver toolkit
Commuter Van Orientation
New drivers and bookkeepers in the King County Commuter Van Program are required to take online training and receive a completion letter to become approved drivers or bookkeepers in our program. To take this orientation, you must be authorized and have been contacted by a Rideshare Operations representative.
Are you authorized and ready to complete your commuter van orientation?
Need assistance? Send us an email
Vanpool Seat Finder
Enter complete home and work addresses below for the most accurate list results. Visit RideshareOnline.com to create and view custom trip lists with additional search filters, personal trip calendar, and available rewards.
Emergency and accident procedures
If you have an accident
- Protect the scene:
- Turn on hazard flashers
- Move the van out of traffic
- Make sure riders are in a safe location
- Set up reflectorized triangles from the kit in your van
- CALL 911 and report the accident (regardless of the severity).
- Call King County Metro Transit at 206-625-4500 and report the accident immediately.
- Exchange information with the other driver(s):
- Complete the back section of the Vanpool Accident packet envelope
- Obtain names, addresses and phone numbers
- Driver license numbers
- Vehicle license numbers
- Insurance information—You are insured through the King County Metro Transit Division (206-625-4500)
- If police are on the scene, obtain officer's name, badge number and jurisdiction.
- Ask all witnesses to complete the "Witness Courtesy Cards" in the accident packet and put them in the mail.
- Complete a Traffic Collision Report (inside accident packet) in the glove compartment for all accidents. Within 48 hours, email the report, fax to 206-684-2166 or send by regular mail using the postage paid envelope provided in the packet.
If you have a breakdown:
This information is for King County Metro VanPool drivers and their use.
Protect the scene where your van is disabled and call a Vanpool Service Representative; during regular business hours (8:00am-5:00pm), after hours call 206-625-4500 or 1-800-427-8249; the on-call staff member will be paged. You may call collect, but you must identify yourself as a vanpool driver for the call to be accepted. If you are calling from a telephone that does not accept return calls, please ask the answering service to patch you through to the on-call staff member. Be sure to have the following:
- Your vehicle HOV number, (for example HOV1234)
- Your exact location
- Your van's condition and/or suspected problem
- A phone number where you can be reached
For further information see Section 3 of your VanPool Program Manual.
If your van requires towing
Leave the van in a secured area, lock it, tell Metro and the towing company where you will leave the keys. Do not take the keys with you. Metro will have the van towed to the nearest dealership, assigned garage or Metro facility.
Below are contracted King County Metro commuter van maintenance and repair garages. Please check with your Maintenance Rideshare Services Representative (MRSR) at 206-625-4500 to confirm which garage your van is assigned to.
Note: These are contracted facilities for King County Metro's express purposes and use or listing of these facilities does not imply any type of recommendation.