How to ride Metro
Lift-Equipped Buses
All Metro buses have ramps or lifts, and are accessible to senior citizens, disabled persons and riders who use wheelchairs.
Bike Racks
All Metro buses have bike racks. Let the driver know if you plan to load or unload your bike.
Riding the Bus
At the bus stop, look for your route number on the bus stop sign. As the bus arrives, check the route number and destination above the front window. Enter the bus through the front door and pay your fare.
Seats in the front of the bus are reserved for elderly people and people with a disability.
You can pay to ride Metro buses with cash, a Metro transfer, a Metro ticket, or an ORCA card. You will need to tap your ORCA card, deposit exact fare or ticket in the farebox at the front of the bus or show the driver your transfer. Drivers do not carry money.
When the bus nears your destination, pull the cord above the window to let the driver know you want to get off.
Pay with an ORCA Card
Travelling is easier on buses light rail and trains when you use the ORCA card to pay your fare. The ORCA card can be an “E-Purse” onto which you load money to pay your fare. Or you can load a monthly bus pass which gives you unlimited riding for a month. You can buy an ORCA card at Metro’s customer service offices, at ticket vending machines at light rail stations, online at www.orcacard.com, or by phone at 1-888-988-6722. The ORCA card does not work until you add money or a monthly pass to it.
Pay with an ORCA LIFT Card
You may qualify for a reduced transit fare by using the ORCA LIFT card. Eligibility for ORCA LIFT is on income. Find out if you qualify at www.orcalift.com.
Regional Reduced Fare Permit (RRFP)
If you are 65 years or older or have a disability, you may be able to apply for a RRFP ORCA card that will allow you to ride for a reduced fare. Contact Metro customer service for more information.
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Need an interpreter?
If you require an interpreter, please call 206-553-3000 and select the interpreter option (Press 1) from the menu when prompted. Please let the Metro representative know which language is needed. It will take a moment but an interpreter, in the requested language, will join the call. Nearly 200 languages are covered by the translation line. Please note that interpreter calls may take longer.
