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A revised Reduced Schedule takes effect on Monday, April 6 as Metro and our region respond to COVID-19. Metro has also temporarily discontinued fare payments, and has moved to rear-door bus boarding except for passengers with mobility challenges.

What is Reduced Schedule?

Metro will temporarily move to a revised Reduced Schedule starting Monday, April 6.

The Reduced Schedule is in response to a drop in ridership since the emergence of COVID-19. These weekday service reductions are also designed to maintain a resilient and sustainable transit system able to keep our region moving every day and to ramp back up when this chapter closes.

Under the temporary Reduced Schedule, weekday buses will run less frequently throughout the day. Bus service may also start later in the morning and end earlier in the evening. Some routes will not operate and nearly all routes will have individual trip cancellations.

Is my trip affected?

Get latest trip information

Please note

During Reduced Schedule, online customer information planning tools and third-party apps may be increasingly inaccurate for Metro and Sound Transit services. While these tools will be updated to the Spring Service Change schedule, they will not reflect Metro’s temporary Reduced Schedule or Sound Transit’s reductions. These systems may still provide useful information, such as maps and bus stop information.

Discontinued fares & rear-door bus boarding

Until further notice, bus passengers should board and exit from the rear doors of buses if they are able. Front-door access is reserved for customers using mobility devices or who require use of the boarding ramp. Riders are also no longer required to pay fares when riding King County, Sound Transit, and City of Seattle services including buses, light rail, streetcar, water taxi, and Access paratransit.

These moves acknowledge the direction of public health to limit the spread of COVID-19. Each of us can help by not traveling when sick, covering coughs and sneezes, washing our hands, avoiding touching our faces, and staying apart from other passengers if possible.

Our commitment

While most of Metro’s passengers have other options and choose transit, many others rely more heavily—or exclusively—upon transit, so decisions on where and when to reduce service were not made lightly. Metro designed reductions to maintain some service on as many routes as possible, acknowledging that people rely on these routes to access medical care, grocery stores, and other vital services.

Metro is actively talking with community groups who represent populations more likely to depend on transit, including those that represent customers with accessibility challenges.

Metro will remain engaged with those groups to understand their mobility needs and determine how best to serve them during this time.

Metro's other public safety actions in response to COVID include:

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