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To keep you safe while we keep you moving, we've made some big changes aboard King County Metro. Please explore this page for updated trip information, what Metro is doing to keep you healthy, and how to best prepare for your next ride.

What does the “Healthy Washington—Roadmap to Recovery” plan mean for your ride on Metro?

  • Masks are required
  • Mask dispensers installed fleet-wide
  • Reduced or suspended service on some routes
  • Passenger limits and blocked off seats to support physical distancing
  • Daily disinfecting of every bus, boat, and vehicle

How Metro is keeping you safe

Guided by Public Health – Seattle & King County and the Centers for Disease Control and Prevention (CDC), we’re doing everything we can to keep you as safe as possible, including:

Disinfecting every vehicle every day

Requiring masks

Upgraded air filters

Physical distancing

Sending more buses for busy routes

Safety partitions

Response and recovery

We’re committed to continuous improvement and are constantly developing and implementing new innovations to improve your transit experience. For an even closer look at Metro’s recovery, please read through our comprehensive COVID-19 Response and Recovery Reports.

Guidance for passengers

Here’s how to safely and efficiently use Metro:

Wear a mask

Stay home when sick

Maintain physical distance

Avoid closed areas

Sign up for Transit Alerts

Pay with your ORCA card

Always wearing a mask and following other health and safety guidance will keep all of us moving forward together.

Contactless payment

Tap your ORCA card for an easier and healthier way to pay your fare on transit in the Puget Sound region.

Visit the “Where to buy” page to learn how to acquire an ORCA card online or in-person. Metro’s Pass Sales Office is also open to assist customers needing in-person help getting ORCA cards and reloading their E-purses.

To find the best fare for you, please visit our Fares page or use our Eligibility Tool. We also offer online enrollment through our recently-launched Reduced Fare Portal.

You can also acquire Transit GO Tickets through your mobile device. Reduced fares are not available through Transit Go Tickets.

Our commitment

Metro is dedicated to safety, equity, and sustainability. These values guided our response during the pandemic and are the foundation of our recovery.

Metro remains committed to ensuring that everyone has accessible, affordable mobility and to prioritizing communities of greatest need. Even as we take on the challenges of a pandemic, reduced budget revenues, and a national reckoning on racial justice, our unchanging goal is to rebuild a stronger mobility agency that is safer, more equitable, and more sustainable than before.


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