Innovation in action
Community Connections is a four-year (2015-2018) demonstration program in which Metro works with local governments and community partners to develop innovative and cost-efficient transportation solutions in areas of King County that don’t have the infrastructure, density, or land use to support regular, fixed-route bus service. The program aims to develop, test, and evaluate new transportation services that take advantage of innovative ideas, unique partnerships, or emerging technology.
The King County Council approved $15 million for the Community Connections program in the 2017-2018 biennium budget. Community Connections is the new name (as of March, 2017) for what was originally known as the Alternative Services Demonstration Program. Information on the program’s progress through mid-2016 is available in the Alternative Services Program Report.
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TTY Relay call: 711
To date, Community Connections has developed six new service solutions: Community Ride, Community Shuttle, Community Van, Community Transportation Hub, Real-Time Rideshare and TripPool. Metro is also considering new ideas which includes buses that respond to real-time requests, promotional partnerships with Taxi and Transportation Network companies, and “space-available open door” access to eligibility-based services. As we continue to work with communities on our pilot projects, we expect to develop other ideas for innovative, customized services.