2020 Broadband Access Study
Connecting Our County
Chief Information Officer, King County
Director of King County Information Technology
“One thing the ongoing coronavirus pandemic has made abundantly clear is the absolute need for digital access. Digital equity is, put simply, a fundamental social-justice goal, as access to information and technology is essential to fully participating and prospering in our local community. Vast numbers of county residents need fast, reliable internet connections for remote work, while our students need it to continue with online learning and others require it for telehealth, to name just a few critical areas.
With that backdrop, I am pleased to release the Department of Information Technology study on broadband access within King County. This report grows out of a request by the King County Council, which recognizes the importance of reliable broadband service in residents’ lives. The study highlights that sustaining vibrant communities must include removing barriers that prevent low-income and rural residents in our community from full and equitable digital engagement. The study can support efforts to leverage community partners to expand capacity and literacy; increase infrastructure options with public/private partners; and promote digital inclusion of communities.
I can’t wait to use this valuable roadmap to support our residents and regional partners in receiving full access to the critical digital tools needed for full participation in work, school and our communities."
Finding Your Broadband Access in Your District
At King County, we believe in equal access to technology to improve the quality of everyone’s life. Our goal is to enable expansion of broadband access to more residents in our County. With our Broadband Access Study, we can now take a closer look at how residents use technology along with the pain points that prevent residents from getting connected. Learn more.
Taking a Closer Look
You can access data visualizations for results from the Broadband Access questionnaire survey of King County residents.
Frequently Asked Questions
- For a high-level overview of finding’s are described in the 2020 King County Broadband Access Study Story Map. The Story Map is a map-based, visual summary of findings. However, for deeper detail, you may want to access the 2020 King County Broadband Access Study Comprehensive Report.
- You can access results from the questionnaire survey of residents via the 2020 King County Broadband Access Study Tableau Dashboard. And, you can also download the raw data used in the 2020 King County Broadband Access Study Tableau Dashboard: –
- Served: An area or address in King County is served with broadband if it can receive internet access with transmission speeds that, at a minimum and on a consistent and reliable basis, provide twenty-five megabits per second download and three megabits per second upload and if none of the factors included in the definition of underserved are present. This definition generally aligns both with federal rules and Washington law.
- Unserved: An area or address in King County is unserved with broadband if it cannot receive internet access with transmission speeds that, at a minimum and on a consistent and reliable basis, provide twenty-five megabits per second download and three megabits per second upload. This definition generally aligns both with federal rules and Washington law.
- Underserved: An area of King County is underserved with broadband if the service offered meets any of the following criteria (regardless of speeds): a. It has been adopted by less than 80 percent of residential customers