For healthcare and service providers
Healthcare and service providers can use the following resources to prepare for and respond to cases of COVID-19 in their facility and protect the health of clients, patients, and staff.
Healthcare providers should report by phone (206-296-4774) all COVID-19 cases in the following persons, including what role the infected person has if they live or work in a high risk setting:
- All healthcare personnel (medical, nursing, AND any other facility employee, EMS)
- Persons who live or work in long term care facilities, senior living centers, permanent supportive housing, or similar congregate settings (shelters, correctional facilities) who house persons at high risk of severe outcomes.
- Employed in public safety occupation (e.g., law enforcement, fire fighter)
- Deaths associated with COVID-19
If you have concerns of a case, cluster or outbreak in your facility, please report the case using this online form. (Examples include long-term care facilities, senior living communities, supportive or transitional housing, homeless shelters, healthcare settings.)
For first responders and health care workers:
If you are a first responder or a health care worker and are currently experiencing symptoms of COVID-19, and cannot access testing through your health care provider or occupational health, please fill out this online form for assistance. We will try to respond within 24 hours.
- Interim Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed Coronavirus Disease 2019 (COVID-19) in Healthcare Settings, CDC
Actions to consider as soon as you have a suspected or confirmed case of COVID-19.
- Guidance for solid waste and biomedical waste handling
Guidance for health care facilities and solid waste handlers to differentiate waste streams that come into contact with COVID-19 patients in order to clearly identify which wastes are appropriate for the municipal waste streams and which wastes are identified as biomedical waste as defined in local, state, and federal regulations.
- Guidance for PPE conservation and alternatives when PPE is unavailable
During times of severe personal protective equipment (PPE) shortages, individual measures/alternatives combined with administrative and engineering controls should be considered to support maintenance of the healthcare system response to COVID-19.
This guidance has been extracted from CDC's guidance on optimizing PPE supply and should not be used independently without reviewing the complete CDC guidance for context and recommendations.
- Face protection for housing and shelter staff working in close contact with people with confirmed or suspected COVID-19 infection
There are currently no restrictions on who can be tested for COVID-19 and commercial testing is becoming more available. Healthcare providers may test any patient with symptoms consistent with COVID-19 but until testing supplies and laboratory capacity are widely available, Public Health is asking providers to follow the below recommendations.
COVID-19 Testing Information for Healthcare Providers, Washington State Dept. of Health
The following patients with COVID-19 symptoms should be tested for COVID-19:
- Patients hospitalized with severe lower respiratory illness
- Healthcare workers
- Patients in other public safety occupations (e.g., law enforcement, fire fighter, EMS)
- Patients involved in an illness cluster in a facility or institution (e.g., healthcare, school, corrections, homeless/shelters, other institution/congregate setting)
Long-term care facilities are at high risk for severe COVID-19 outbreaks due to their congregate nature and vulnerable population (e.g., older adults with multiple co-morbidities).
- Public Health — Seattle & King County's Response
Learn more about how we are responding to outbreaks in LTFC's through improved infection control, facilitating testing, and cohorting.
- Recommendations for long-term care facilities
These resources are intended to help long-term care facilities take the appropriate steps to prepare for and respond to cases of COVID-19 in their facility, and thereby protect the health of residents and staff.
- Healthcare for the Homeless Network (HCHN) provides health care services to people experiencing homelessness in King County.
Learn more about HCHN’s role in the COVID-19 response including guidance documents and resources for homeless service providers.
- Sign up for COVID Homelessness Response email alerts and receive up-to-date information related to King County's COVID-19 response for people experiencing homelessness.
Isolation and Quarantine & Assessment and Recovery, King County Dept. of Community and Human Services
One of the key Public Health interventions we are deploying to slow the spread of COVID-19 is the siting of Isolation/Quarantine, Assessment and Recovery, and Shelter De-Intensification facilities across the County. These facilities slow the spread of COVID-19 and minimize the strain on our local healthcare facilities to ensure the safety of the public at large.
Contact/Where to get more information from King County
- Medical questions related to COVID-19?
Contact the call center between 8 AM to 7 PM PST at 206-477-3977.
- Non-medical questions about COVID-19 including compliance and business related issues?
Contact the King County COVID-19 Business and Community Information Line (Monday – Friday) 8:30 AM – 4:30 PM at 206-296-1608.
- General questions about COVID-19 in Washington state.
Contact the Washington State Novel Coronavirus Call center at 800-525-0127.