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The Human Services Bus Ticket Program provides subsidized bus tickets to eligible human service agencies serving persons who are homeless and/or low income.

Agencies can apply for the program through an annual Request for Proposal (RFP) process administered by the Department of Community and Human Services. Starting in program year 2017, awarded agencies pay 10 percent of the value of the tickets, with King County Metro covering the remaining 90 percent of the ticket value.

Learn more about the ORCA LIFT reduced fare card.

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Human Services Bus Ticket Program

  Using ZoomGrants

We use ZoomGrants, to accept applications for the HSBTP's annual request for proposals (RFP). 

Awarded agencies also use ZoomGrants throughout the program year to submit required post-award documents and reports. 

Access the  ZoomGrants login portal. For technical assistance, contact ZoomGrants TechSupport by email ( or  through their website.

2021 Awards

The 2020 RFP for the 2021 Human Services Bus Ticket Program closed on November 25, 2020

Program Documents

 Human Services Bus Ticket Order Form

 Lost/Stolen Bus Ticket Report Form 

 Client-level Usage Log Template

Metro's Authorized Signature List is available in ZoomGrants, under the 'Other Submissions' tab

Contact Us

Phone 206-263-9105

TTY Relay: 711

Fax: 206-296-5260