Skip to main content
King County logo


The Human Services Bus Ticket Program provides subsidized bus tickets to eligible human service agencies serving persons who are homeless and/or low income.  Agencies apply for the program through an annual Request for Proposal (RFP) process administered by the Department of Community and Human Services. Starting in program year 2017, awarded agencies pay 10 percent of the value of the tickets, with King County Metro covering the remaining 90 percent of the tickets' value.  

If you are interested in learning more about the ORCA Lift reduced fare card, please click here.


2019 Human Services Bus Ticket Request for Proposals

Through a competitive Request for Proposals (RFP) process, the King County Department of Community and Human Services (DCHS) and King County Metro (Metro) are making available up to $4 million in face value (up to $400,000 in allotment value) for the 2020 Human Services Bus Ticket Program (HSBTP). This RFP process is administered via ZoomGrants, an online tool. Follow the link below to gain access to the RFP:

The RFP is open November 6, 2019 through 11:59 p.m. on November 22, 2019

Click here to apply via ZoomGrants  

Need assistance? click here for help applying through ZoomGrants or for technical questions about using ZoomGrants, please contact ZoomGrants directly. For content-related questions about the RFP, please contact the HSBTP directly. The deadline to request content-related assistance is November 20, 2019. 

HSBTP is hosting two optional applicant workshops that will cover, agency eligibility, agency agreements, RFP application process, ticketing details and other frequently asked questions about the HSBTP. Please RSVP here for the optional 2019 workshops: 


Friday, November 8, 2019 from 10:30 a.m.- 12:00 p.m.
Seattle Public Library Southwest Branch
9010 35th Ave SW, Seattle, WA 98126
Southwest Meeting Room

Tuesday, November 12, 2019 from 1:00 p.m.- 2:30 p.m.
Kirkland Library 
308 Kirkland Ave, Kirkland, WA 98033
Kirkland Room


Register below to receive information about future King County Human Services Bus Ticket Program funding opportunities: 



January - June 2019 Semi-annual Bus Ticket Usage Log (via ZoomGrants) due by 7/31/2019

Human Services Bus Ticket Order Form updated on 10/12/2018

Lost/Stolen Bus Ticket Report Form updated on 11/2/2017

Metro's Authorized Signature List available in ZoomGrants, under the 'Other Submissions' tab.

TEMPLATE_King County Human Services Bus Ticket Program Client Level Usage Log updated on 1/2/2019

Agency Name (sorted A-Z)

RFP Award Amount
 Abused Deaf Women's Advocacy Services
 African Community Housing and Development  $900
 Alliance of People with Disabilities
 API Chaya
 Arms Around You
 Arts Corps
 Asian Counseling and Referral Service  $975
 Atlantic Street Center  $520
 Attain Housing
 Auburn Food Bank  $200
 Aurora Commons
 Bellevue Clubhouse (formerly HERO House)  $500
 Bellevue College  $438
 Buddhist Tzu Chi Foundation
 Career Education Options@Shoreline Community College
 Career Link High School at South Seattle College
 Casa Latina
 Catholic Community Services of King County
 Chief Seattle Club
 Child Care Resources  $900
 City of Kent Corrections - City Jail  $275
 City of SeaTac  $175
 Coalition for Refugees from Burma
 College Success Foundation
 Communities In Schools of Federal Way
 Communities In Schools of Seattle
 Community Psychiatric Clinic
 Compass Housing Alliance
 Congregations for the Homeless
 Consejo Counseling and Referral Service
 Cowlitz Indian Tribe - Health and Human Services Seattle
 DAWN - Domestic Abuse Women's Network
 Department of Veterans Affairs-Social Work Services
 Downtown Emergency Service Center (DESC)
 Downtown Family Health Clinic  $165
 El Centro de la Raza
 Elizabeth Gregory Home  $1,600
 Eritrean Association in Greater Seattle  $2,070
 Evergreen Recovery Centers-Parent Child Assistance Program King County
 Evergreen Treatment Services  $2,800
 Fauntleroy Church United Church of Christ
 Federal Way Community Caregiving Network  $275
 Friends of the Children Seattle  $77
 Friends of Youth  $2,602
 Full Life Care  $300
 Green Lake Presbyterian Church  $251
 Harborview Center for Sexual Assault & Traumatic Stress  $250
 Harborview Medical Center - Medical Respite  $286
 Health Care for the Homeless Network  $50
 Hepatitis Education Project  $275
 Hopelink  $2,650
 IKRON of Greater Seattle  $400
 Imagine Housing  $1,000
 Interim Community Development Association  $536
 International Rescue Committee  $1,488
 Issaquah Community Services  $55
 Issaquah Food and Clothing Bank  $170
 Jail Health Services - Public Health Seattle & King County  $523
 Jesus Christ Salt and Light
 Jubilee Women's Center
 Juma Ventures  $800
 Kent Lutheran Church
 Kent Municipal Court - Probation Department
 Kent Youth and Family Services  $128
 Kids in Need of Defense (KIND) - Seattle office
 King County Adult Detention - Community Corrections Division
 King County Bar Association Pro Bono Services  $41
 King County Department of Judicial Administration (Drug Diversion Court)  $3,300
 King County Department of Public Defense  $488
 King County District Court - Therapeutic Courts  $2,625
 King County Downtown Public Health Dental  $138
 King County Jobs Initiative  $4,000
 King County Veterans Program  $3,480
 King County Youth Employment and Education Resources  $300
 King County RAP - Seattle & East King County - CCS
 King County RAP - North King County - Solid Ground  $3,700
 King County RAP - South King County - Renton YWCA  $5,500
 King County RAP - South King County - Multi Service  $2,750
 Lake City Partners Ending Homelessness  $2,436
 Lifelong  $870
 LifeWire  $382
 Literacy Source  $120
 Low Income Housing Institute  $483
 Lutheran Community Services Northwest  $1,691
 Maple Valley Food Bank & Emergency Services  $432
 Mary's Place  $32,217
 Mercy Housing Northwest  $601
 Millionair Club Inc dba Millionair Club Charity  $2,871
 Multi-Service Center  $2,000
 Navos  $250
 Neighborhood House  $1,447
 New Beginnings  $325
 New Horizons  $1,211
 New Traditions  $85
 Nickelsville  $15,777
 Operation Nightwatch  $14,500
 Peace for the Streets by Kids from the Streets  $800
 Phinney Ridge Lutheran Church  $600
 Pike Market Senior Center & Food Bank  $376
 Pioneer Human Services  $2,305
 Pioneer Square Clinic/HMC  $110
 Plymouth Healing Communities  $350
 POCAAN  $3,000
 Port Jobs  $640
 Public Health Seattle King County - CHS, Buprenorphine Pathways  $250
 Public Health Seattle King County - Kids Plus  $1,400
 Puget Sound OIC dba Puget Sound Training Center  $255
 Queen Anne Helpline  $703
 Real Change Homeless Empowerment Project  $400
 Recovery Café  $1,503
 Refugee Women's Alliance  $500
 Renton Area Youth and Family Services  $94
 Renton Ecumenical Association of Churches  $764
 Rock of Ages Lutheran Brethren Church  $25
 ROOTS Young Adult Shelter  $609
 Sanctuary Art Center  $58
 Sea Mar Community Health Centers  $1,372
 Seattle Area Support Groups  $550
 Seattle Education Access
 Seattle First United Methodist Church
 Seattle Goodwill Industries
 Seattle Housing and Resource Effort (SHARE)
 Seattle Housing Authority
 Seattle Indian Health Board
 Seattle Public Library
 Seattle Union Gospel Mission
 Seattle Urban Academy
 Snoqualmie Valley Shelter Services  $500
 Shoreline Community Care
 Solid Ground
 Sound (formerly Sound Mental Health)  $2,000
 Sound Generations
 South Correctional Entity
 South Seattle College TRIO Programs
 Southwest Youth and Family Services
 SPIARC  $100
 St. Francis House
 St. Paul's Episcopal Church
 St. Stephen Housing Association
 St. Vincent de Paul of Seattle/King County
 Street Youth Ministries
 Teen Feed
 The Bridge Care Center  $55
 The Food Bank @ St. Mary's
 The Salvation Army
 The Sophia Way
 Therapeutic Health Services
 Tiny Trees Preschool
 United Indians of All Tribes Foundation  $459
 Urban League of Metropolitan Seattle
 UW Upward Bound
 Valley Cities Behavioral Health  $540
 Vashon Youth & Family Services
 Vietnamese Friendship Association
 Virginia Mason Medical Center dba Bailey-Boushay House  $830
 Vision House  $389
 Washington State Department of Corrections - Seattle Community Justice Center
 Wellspring Family Services
 West Seattle Helpline
 Woodland Park Presbyterian Church
 World Relief Seattle
 Year Up Puget Sound
 YMCA of Greater Seattle
 Youth in Focus
 YWCA King County  $19,300

King County uses ZoomGrants, an online tool, to accept applications for the HSBTP's annual request for proposals (RFP). Beginning in program year 2019, awarded agencies use ZoomGrants throughout the program year to submit required post-award documents and reports. 

To access the ZoomGrants login portal, visit:

Need support? 

For technical assistance, contact ZoomGrants TechSupport by email ( or through their website

For content-related questions, please contact

The dedicated email address for the Human Services Bus Ticket Program is
Contact Us

Phone 206-263-9105

TTY Relay: 711

Fax: 206-296-5260