King County Road Services - Frequently-asked questions
Road maintenance
How do I find out if my road is maintained by King County?
Who is responsible for maintaining railroad crossings?
Please contact Burlington Northern at 1-800-832-5452.
Bees are making a nest on the right-of-way; how do I report this problem?
Please call 206-296-8100 and maintenance staff will arrange to have the bees removed by a professional.
I believe my neighbor is encroaching his/her fence onto King County's right-of-way; how do I report this?
Please contact the Road Services Divison at 206-296-8100 or toll-free at 1-800-KCROADS. A Citizen Action Request (CAR) form will be written up for investigation and sent to the maintenance division responsible for the respective area.
How do I get a problem fixed in the road right-of-way?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. Road Services maintenance staff will investigate your concern.
A vehicle is parked in front of my house on King County's right-of-way; how do I report this problem?
What is the road right-of-way?
Land, property or property interest acquired for or devoted to transportation purposes. Right-of-way acquisition for a project may include right-of-entry, temporary easements, permanent easements, partial takes, and or total takes.
How can I establish a Road Improvement District (RID)?
A Road Improvement District is a way to form a local improvement district to pay for improving local and neighborhood roads. Call 206-296-6522 for more information.
How does a Road Improvement District work?
Since tax dollars generally do not pay for road, sidewalk and lighting improvements, except on arterials, Road Improvement Districts (RIDs) are a useful method for making these types of improvements. Through a RID, state law provides a legal way to pay for the improvements. Visit the Road Services Division's Road Improvement Districts Web site to learn more.
Who do I contact about deteriorating roads, breaking road shoulders or guardrail damage?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. Road Services maintenance staff will investigate your concern.
I just hit a pothole, who will fix the damage to my car?
Please contact the King County Risk Management Office if you wish to file a claim. They can be reached at 206-296-7432. You should also call 206-296-8100 so the Road Services Division can investigate for possible temporary repairs.
The Post Office won't deliver my mail until potholes on the road where my mailbox is located are fixed, who do I contact?
If you have received a letter from the Post Office stating that no delivery will occur until potholes are fixed on the road where your mailbox is located, please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. Road Services maintenance staff will investigate your concern.
How do I report a pothole on the railroad threshold (the area between the trail and the tracks)?
Please contact Burlington Northern Crossing Repair at 1-800-832-5452.
Who do I contact about a sinkhole that is forming?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. Road Services maintenance staff will investigate your concern.
Does King County supply sand bags for flooding?
If you live in a flood prone location, the County strongly recommends that you be well prepared for the flood season. This would include purchasing sand and sandbags in advance of flood season. The King County Road Services does not provide sand and sandbags. For more information on the King County Flood Warning system, preparing for flooding, important phone numbers and Web site links to sign up for emergency notification, and obtaining sand and sand bags, see the flooding services and information maintained by the Water and Land Resources Division or call the Flood Warning Center at 206-296-4535 or 800-768-7932.
It's snowing and accumulating on our road, when will the sand trucks be in our area?
The Road Services Division mobilizes road crews based upon the severity of a snow and ice event. There are four phases of response, procedures, resource allocation, and coordination to a major storm event— learn more.
Which roadways are going to be sanded during snow and ice?
How can I get King County to maintain the unmaintained King County-owned road adjacent to my house?
Who do I call about broken sewer or water pipes?
Please call the utility that serves your area.
Who do I call about a phone or cable line that was cut by King County crews?
Please contact the appropriate utility agency.
Who do I call regarding underground utilities before I dig?
Contact the One-Call Utilities Locate Center at 1-800-424-5555. You will need to provide them with the day the work was done, an address, a cross street, city, county and state (state is obvious to us, but this center serves a large geographic area). Call-Before-You-Dig is part of a national program that seeks to avoid the results of accidentally hitting utility pipes during excavation. These accidents are always costly and can result in serious injuries or death. It doesn't make any difference whether you are a contractor or an individual, call before you dig. It doesn't cost you anything to have someone come out an mark your lines, but it will cost you if you don't have the lines marked and you damage one. If you hire a contractor for work which involves digging, be sure that the contractor has called the Utilities Locate Center.
Who do I call about downed power lines in the roadway?
Please call the power company at 1-800-321-4123.
Who do I call about a poor patch job on the road following a cable company installation?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. A Citizen Action Request form will be written up for the division to check out prior to referral to our Utility Inspection Department.
Who do I contact for a "no herbicide spray" request form?
Please visit the Weed Control Program Web page to obtain a copy of the "no herbicide spray" request form.
A tree in the right-of-way is ready to fall on my house; who do I contact?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. The call will be assigned to a division supervisor for investigation.
Who do I contact about big tree limbs hanging over the road?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. If the trees present a hazard the call will immediately be sent to the appropriate maintenance division for response.
Who do I contact about blackberries growing over sidewalks in my neighborhood?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS and maintenance staff will investigate your concern. If the blackberries present a tripping hazard the call will go to the respective maintenance division for immediate response.
Who do I contact about blackberries off the road right-of-way that are pushing my fence in?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS and maintenance staff will investigate your concern.
County road crews cut trees today and left debris all over my yard; who do I contact to report this?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. A Citizen Action Request (CAR) form will be written up and the debris will be cleaned up according to priority.
County road crews destroyed trees or flowers I had planted; who do I call to report this?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. A division supervisor will be notified to investigate.
Who do I contact about overgrown vegetation at my driveway?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. A Citizen Action Request (CAR) form will be written up and the vegetation will be scheduled to be cut.
There are trees and debris in the ditch, who do I contact to report this?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. If the debris is due to flooding, the division will respond the same day. If the debris is non-flooding related we will respond as priority dictates.
Who do I contact about vegetation covering a stop sign?
Please contact the Road Services Divison at 206-296-8100 or toll-free at 1-800-KCROADS. The call will be assigned to the respective maintenance division.
A tree planted by the county now has roots that are pushing up my sidewalk; who do I contact to report this?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. A Citizen Action Request (CAR) form will be written up for the division to investigate.
Who do I contact about trees down across the road?
Please contact the Road Services Division at 206-296-8100 or toll-free at 1-800-KCROADS. If power lines are involved, contact the power company at 1-800-321-4123.
What is your Weed Control Program?
King County Road Services Division annually schedules its roadside weed control program for the unincorporated areas of the county and in some cities by contract. As part of the program, licensed technicians perform controlled herbicide spraying along some road shoulders starting in the spring and going through the summer. The spraying is performed to help reduce safety hazards for pedestrians, motorists and bicyclists. The spraying also controls noxious weeds that are toxic to some animals and pose environmental risks to native vegetation. Learn more.
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