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Jan. 10, 2011

Metro website now features transit performance reporting

King County Metro Transit now has performance data online that provides up-to-date information about bus ridership, vehicle breakdowns, accident rates, and even how often buses show up on time.

“As a public agency, Metro Transit is accountable to the people we serve,” said Metro General Manager Kevin Desmond. “We want to make it easy for our customers and others to find information about our performance, and see how we are measuring up to our targeted goals.”

The new “Monthly Performance Measures” website currently features graphs and data about ridership trends, service quality measures, safety and security data, and some financial information. Navigation through the website should make Metro data and reports more accessible. Desmond said this is just a beginning, and he hopes the website will evolve over time with more data and other information the public will find interesting or helpful.

Desmond and his staff developed the new website over the past year, and it was one of the recommendations in recent work done by the Regional Transit Task Force. It also supports King County Executive Dow Constantine’s goal to provide greater accessibility to government and improved government transparency.

“In the final Task Force report, members emphasized the importance of Metro having clear performance indicators that would be readily available to the public,” said Desmond.

The new dashboard-style website launches today, and some statistics will be updated monthly and other reports on a regular basis.

It can be found on Metro Online under the “Reports & Publications” tab at the top of the page, or at the "Monthly Performance Measures" web page.

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