(Year-end 2008 figures)
| Metro Transit Services | |
|---|---|
| Customer Information | |
| Phone | 206-553-3000 |
| TTY | 206-684-1739 |
| Transportation community relations | |
| Phone | 206-684-1162 |
| TTY Relay | 711 |
| Metro Online | www.kingcounty.gov/metro |
| General Manager | Kevin Desmond |
| General information (2007 year-end) | |
| Area served (square miles) | 2,134 |
| Population served | 1,884,200 |
| Diesel coaches | 907 |
| Trolley coaches | 159 |
| Hybrid coaches | 235 |
| Other buses (inactive) | 54 |
| Vanpool vans | |
| Groups in operation | 1,031 |
| Available for groups | 24 |
| Transit vans (Diesel) | 27 |
| Paratransit vans | 287 |
| Metro Transit and Sound Transit bus service | |
| Bus drivers (full- and part-time) | 2,694 |
| Passenger boardings (includes South Lake Union Streetcar) | 126,936,630 est. |
| Platform hours | 3,775,312 |
| Platform miles | 49,982,862 |
| Boardings per service hour | 32.9 |
| Miles per trouble call | 5,568 |
| Diesel fuel used (gallons) | 10,229,652 |
| Metro Transit only bus service | |
| Passenger boardings (includes South Lake Union Streetcar) | 118,824,795 est. |
| Platform hours | 3,435,032 |
| Platform miles | 43,180,783 |
| Boardings per service hour | 33.8 |
| Electricity used (kwh) | 16,277,945 |
| Other Metro Transit service | |
| Vanpool ridership | 2,770,711 est. |
| Paratransit ridership | 1,155,822 |
| Metro Transit Employee Information | |
| Total employees | 4,644 |
| Non-driver employees | 1,871 |
| Financial information (2008 year-end) | |
| Operating expense (excluding Sound Transit and other funds) | $501,162,739 |
| Operations revenue | $110,947,922 |
| Bus operating cost per boarding | $3.70 |
| Bus operations revenue per boarding | $0.89 |
| Transit facilities | |
| Bus stops (zones) | 9,549 |
| Transit centers | 10 |
| Park-and-ride lots used by Metro | 132 |
| Park-and-ride lot stalls | 24,524 |
| Stops with passenger shelters | 1,536 |
| Passenger shelters with murals | 824 |
| High-occupancy-vehicle lanes used by Metro (miles) | 244.52 |
| Trolley overhead—two-way wire (street miles) | >69 |
| Transit bases | 7 |
| Downtown Seattle transit tunnel (reopened 9/24/2008) | |
| Length | 1.3 miles |
| Stations | 5 |
| Elderly and disabled riders program | |
| Paratransit boardings | 1,155,822 |
| Access van passenger trips | 1,121,776 |
| Taxi passenger trips | 34,046 |
| Accessible coaches | 1,443 |
| Accessible routes | 223 |
| Wheelchair-accessible bus stops | 7,318 |
| Access vans | 287 |
| Ridematch program | |
| Rideshare Online | |
| Home page visits | 456,508 |
| Logon sessions | 109,680 |
| New ridematch customers | 27,022 |
| New pool match for existing ridematch clients | 20,201 |
| VanPool program | |
| Passenger boardings | 2,770,711 est. |
| Vehicle miles | 10,793,380 |
| Vanpool vans in service | 1,031 |
| Direct operating cost | |
| Per van mile | $0.44 |
| Per passenger trip | $1.78 |