Parents can use the following safety tips to teach their children the proper way to use 9-1-1 to report emergencies:

• Never say "nine eleven." There is no eleven on a telephone keypad or dial. Always say "nine-one-one."
• Always call from a safe place. If there is a fire in the house, get out first and then call.
• Post your address near the phone.
• Never call 9-1-1 as a prank or joke. You can get into trouble and keep someone who really needs help from getting it in time.
• Call 9-1-1 if you think you have an emergency and explain the situation to the dispatcher.
• If you call 9-1-1 by mistake, don't hang up. Explain the mistake to the dispatcher and say there is no emergency. 

If You Were Injured , Would Your Child Know How To Get Help?

Make sure your child knows the following information:

• Name (yours and the child’s)
• Address (including name of apartment complex and apartment number if applicable)
• Phone number
• Directions to your home from the nearest main road, intersection or major landmark