E-911 public education

• Call 9-1-1 only if you need an emergency response from police, fire or medics. If non-emergency assistance is needed, go to www.kingcounty.gov/linksbyzip to find phone numbers and links to the appropriate agency for your need. Numbers such as the power company for power outages, 5-1-1 for travel information, the Crisis Clinic for human services information, your local police and fire agencies within your ZIP code area can all be found at LinksByZip.
  
  
• Lock your wireless phone so that you don’t accidentally call 9-1-1. Pocket and purse/bag dialing are a big problem for 9-1-1. Much time and resources, both by 9-1-1 centers and police, are wasted on accidental 9-1-1 calls and hang-ups. If you accidentally call 9-1-1 do not hang up until you have explained to the 9-1-1 call receiver that it was an accident.
  
  
• Know your location when calling 9-1-1. One of the first things you will be asked if you call 9-1-1 and need emergency assistance is, “What’s Your Location?”. Awareness of your surroundings, such as street names, landmarks and mile markers, can be helpful in identifying your location.
  
  
• For 9-1-1, use your voice. 9-1-1 centers cannot receive text messages, so you must call if you need emergency assistance.
  

For other important information about 9-1-1, visit related Web pages: 9-1-1 calling basics, 9-1-1 and wireless phones and 9-1-1 and broadband phones.

Public education materials

The E-911 Program Office has a variety of materials available to educate the citizens of King County about 9-1-1.

If you would like to request materials, presentations, or have any questions regarding the E-911 public education program, please contact Kayreen Lum.

Celebrating 25 years of Enhanced 9-1-1- September 2, 2010- event video

No part of the designs, illustrations, photography or related graphics used in the King County E-911 Program Public Education Materials may be copied, reproduced, used, distributed or redistributed in any form (graphic, electronic or mechanical, including but not limited to photocopying, recording, taping, or information storage and retrieval systems) for any purpose without the express written permissions of Roz & Co., LLC.

Text and information content is developed and distributed by the King County E-911 Program Office and available for use by the general public for the purpose of furthering public education.