E-911 public education

The E-911 public education program focuses on educating the public on the appropriate use of 9-1-1. This program has proven to be effective in reducing the overall number of 9-1-1 calls over the years and in reducing the number of inappropriate 9-1-1 calls. The public is encouraged to call 9-1-1 when they need an emergency response from police, fire, or emergency medical personnel. If general information or non-emergency assistance is needed, non-emergency telephone numbers for police and fire departments or other government services should be called. The non-emergency telephone numbers for police and fire departments are printed on the front cover of most telephone directories, and are also available along with other government listings in the blue pages of the directories.

Public education materials

The E-911 Program Office produces a variety of public education materials and brochures, including items that help to make non-emergency telephone numbers more accessible. These include:

9-1-1 Service (English) (PDF - 3 pages) 9-1-1 Service (Español) (104 KB PDF - 3 pages) 9-1-1 (Large Print) (440 KB PDF - 4 pages) 9-1-1 Service for Wireless Phones (PDF - 2 pages) Private Telephone System (PBX) Incompatibility with 9-1-1 (446 KB PDF - 4 pages) Also available: Refrigerator magnets Telephone stickers

A variety of public education materials are available to teach children about 9-1-1. These include:

9-1-1 coloring book (pre-school - grade 1, English and Spanish) Adventures of Safe T. Cat and Dina Dialer 9-1-1 activity book (grades 2-6) Stickers 911 showbags

If you would like to request materials, presentations, or have any questions regarding the E-911 public education program, please contact Kayreen Lum.

Please use 9-1-1 responsibly. Call only if you need an emergency response from police, fire or medics. For non-emergencies call your local police or fire department or other appropriate agency.

©1990-2004 Roz & Co., LLC. All rights reserved.

No part of the designs, illustrations, photography or related graphics used in the King County E-911 Program Public Education Materials may be copied, reproduced, used, distributed or redistributed in any form (graphic, electronic or mechanical, including but not limited to photocopying, recording, taping, or information storage and retrieval systems) for any purpose without the express written permissions of Roz & Co., LLC.

Text and information content is developed and distributed by the King County E-911 Program Office and available for use by the general public for the purpose of furthering public education.