skip to main content


Enhanced 911 services

Enhanced 911 Program Office 
7300 Perimeter Rd S, Room 128
Seattle, WA 98108-3848
Fax: 206-296-3909

King County
Office of Emergency Management

3511 NE 2nd Street
Renton, WA 98056-4192
Fax: 206-205-4056
OEM home page

Enhanced 911 Program Office

The ability to contact 9-1-1 using text is only available on a limited basis in a few markets. 9-1-1 centers in Washington are currently working to make the necessary upgrades in order to accept text-to-9-1-1, but the technology is not yet in place.

The first phase will be limited to text only. The goal is to modernize the equipment which will allow us to eventually be able to accept pictures and videos as well.

If you are experiencing an emergency, please place a voice call to 9-1-1. When text-to-9-1-1 is available, King County will announce it through a media campaign, and you can also find out here as well as our Facebook page.

Read more about text-to-9-1-1 capabilities here.

The E-911 Program Office administers the regional emergency 9-1-1 telephone system in King County. In partnership with the twelve call centers in King County, our office helps provide quick and professional 9-1-1 service to the entire county, including all cities and unincorporated areas. 
Get information on...

Contact information:

Icon: Right arrow Web:
Icon: Right arrow Phone: 206-296-3910 (This is an administrative number. If you have an emergency please dial 9-1-1. If you are outside of King County and have an emergency please dial 206-296-3311.
Icon: Right arrow Fax: 206-296-3909
Icon: Right arrow Address: Enhanced 911 Program Office
7300 Perimeter Rd S, Room 128
Seattle, Washington 98108-3848
Icon: Right arrow Office hours: 8 a.m. - 4:30 p.m.


E-911 Program Manager: Marlys Davis 206-296-3911
    Administrator II: Janise Fessenden 206-296-3978
  Project Manager Deb Flewelling 206-296-3914 
E-911 PSAP Mapping Administrator: Khalid Khan 206-296-3906
E-911 PSAP Network Administrator: Steve Lagreid 206-296-3905
Program Coordinator: Kayreen Lum 206-296-3908
E-911 PSAP Mapping Analyst: Evelyn Torres 206-296-3907
E-911 ALI Database Administrator: Milla Zinski 206-296-3912

PSAP Consolidation Assessment:
GeoComm PSAP Consolidation Assessment 
Presentation of Recommendations from the PSAP Consolidation Assessment of the King County E-911 System September 23, 2013:
Presentation by King County 
Presentation of Recommendation by GeoComm

Please use 9-1-1 responsibly. Call only if you need an emergency response from police, fire or medics. For non-emergencies call your local police or fire department or other appropriate agency.