KCIT has transitioned to a consolidated IT approach by moving resources and IT services for the County into one department to improve accountability, reduce costs, increase services to taxpayers, and more closely align IT with the business needs of King County.
The growing portfolio of technology services is the result of an evolving strategy designed by KCIT to align technology with the county's goals as identified in the King County Strategic Plan 2010-2014. We are working in cooperation with county business partners, to keep King County in the forefront by utilizing IT tools to better serve our business customers and the citizens of our County.
KCIT exists to support the business objectives of King County in an efficient, professional, and responsive manner. Our success is predicated upon our ability to enhance our customer’s success through our services. As a strategic partner, KCIT is helping meet these challenges by providing significantly improved service delivery and supporting infrastructure, at a better cost, and with reduced risks.
KCIT services include:
| Service Type | Service Provider |
|---|---|
| Applications: Professional services required for analysis, development, implementation and support of business applications | Enterprise Applications Services |
| Business Analysis: Business process analysis, business architecture, workflow modeling, and business process reengineering services | Program Management Office |
| e-Government: Administration of enterprise content and services related to the county website (intranet and internet), including the management and administration of all content and supporting tools | e-Government Services |
| IT Project: IT project management services to deliver projects successfully | Program Management Office |
| IT Training: IT training services to enhance staff capabilities, efficiency, and effectiveness | IT Human Resources |
| Regional Services: Provision of regional services to internal and external King County customers, including regional radio (800 MHz) services, institutional network (I-NET) services, Intergovernmental Network (IGN), Geographical Information Services (GIS), and cable communications (for unincorporated King County) | Institutional Network Services (I-Net), Cable Office, Radio Service, Geographical Information Services (GIS) |
| Voice Services: Coordination of installation, maintenance, and monitoring of County phone services | Voice Services |
| Workstations: Provision, maintenance, and support of personal computer devices, network connectivity, and functionality | Workstation Services |
William (Bill) Kehoe