The Franchise Costs or Facility Fee is a fee that was negotiated as part of our franchise agreement with TCI Cable (now Comcast) for construction of a fiber optic network that will service 300 different sites throughout unincorporated King County. The Institutional Network (I-NET) will interconnect and enhance video, data, and voice communication between our schools, libraries, government buildings and fire stations.

The Franchise Fee is a fee or rent charge that the cable company pays King County in order to use our roads and to provide cable TV service to subscribers in our community. This fee is based on 5 percent of the revenue collected by the cable company. Federal cable legislation allows the cable companies to pass on this fee to its customers.

Comcast offers a 30 percent discount (or about $5.00) on limited, or the lowest tier of cable TV service offered. This discount is available to senior citizens (65 years or older) or those who have a permanent disability living in unincorporated King County. To be eligible, a citizen cannot earn more than $18,000 total per household per year. Customers can subscribe to more than one service package but the low-income discount only applies to the limited tier of service. If you are on a special or introductory rate, you will not receive this discount until the offer has expired.

If you think you are qualified to receive a low income discount, contact the Office of Cable Communications.

Comcast Cable Communications Inc.

900 132nd Street SW
Everett, WA 98204
Customer Service # 1-877-824-2288 or 1-888-COMCAST (1-888-266-2278)

Broadstripe Cable (formerly Millennium Digital Media Systems)

10427 M L King Jr. Way
Tukwila, WA 98178
Customer Service # 1-800-829-2225

As a cable customer in unincorporated King County, the OCC can assist you in resolving billing or service disputes you may have with the cable company. If you meet the eligibility requirement, OCC will assist you in receiving a senior or disabled discount.

The OCC can also answer all questions you may have regarding the franchise the County has with your cable company. These questions may include issues regarding programming, customer service and the County's Institutional Network (I-NET).

The Office of Cable Communications can assist residents that live in unincorporated King County with cable TV issues or problems. The office is open Monday through Friday, 9 a.m. to 5 p.m.

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Office of Cable Communications
King County Chinook Building 401 Fifth Avenue, Suite 0700 Seattle, WA 98104	Telephone: 206-263-7880 Fax: 206-205-9988
email Christina Jaramillo, Cable Compliance Officer, at Chris.Jaramillo@kingcounty.gov