Information and Telecommunications Services Division

I-Net Performance Measurement Follow-up Review (2004)
Ron Perry

Monitored and assessed the implementation of recommended performance measures for I-Net by the Division of Information and Telecommunications Services, Department of Executive Services. Determined whether reported information is meeting the needs of management and the county council. Issued March 25, 2004.

Management Letter in PDF Format (120 KB)

Follow-up Review on Financial-Related Audit of Information and Telecommunications Services Infrastructure Operating and Maintenance Costs (2003)
Bert Golla, Nancy McDaniel

The follow-up determined implementation status of recommendations directed at improving cost accounting procedures, budgeting, management controls, and compliance with applicable accounting standards for internal service funds. Issued June 23, 2003 and presented July 8, 2003.

Management Letter in PDF Format (111 KB)

I-Net Performance Measures (Consultant)
Pacific Technologies, Inc. (PTI)

The consultant established a task force to develop performance measures, performance benchmarks, and a data collection plan for the King County Institutional Network (I-Net). The consultant also updated a market assessment of I-Net by surveying current and potential customers to evaluate the market and demand for I-Net products and services. Presented September 26, 2002.

Report in PDF Format (969.4 KB)            Auditor Transmittal Memo and Executive Response (563.5 KB)

I nstitutional Network (I-NET) Project (2001)
Bert Golla, Makoto (Mac) Fletcher, Kimberly Dutton Cregeur

The audit verified revenues estimated and received, amounts expended and encumbered, and the status of available I-NET project resources. Presented September 11, 2001.

Report in PDF Format (333KB)            Report Summary

ITS Information Technology Planning, Development and Implementation Processes (1999)
Harriet M. Richardson, Makoto (Mac) Fletcher, Nancy McDaniel, Risa Sandler, Maura Sullivan

The audit evaluated the processes used to plan, develop, and implement information technology projects; compared estimated and actual project costs to determine the adequacy of the cost estimating process; and reviewed the role of the county’s Information Resource Council (IRC) to determine if the IRC provides adequate project review and oversight. Presented May 11, 1999.

Report in PDF Format (444KB)            Report Summary

ITS Infrastructure Operating and Maintenance Costs (1998)
Makoto (Mac) Fletcher, Harriet M. Richardson, Nancy McDaniel

The audit determined the adequacy of the procedures used to develop the budget and track costs for the county’s infrastructure operating and maintenance (O&M) expenditures and compared estimated versus actual expenditures to determine the reasonableness of the budget process. Presented February 9, 1999.

Report Summary

Automated Telephone Systems (1998)
Nancy McDaniel

The audit reviewed the automated telephone systems used by County agencies to identify access problems that citizens might encounter. Presented March 24, 1998.

Report Summary

Information and Telecommunications Services (1997)
Harriet M. Richardson, Nancy McDaniel, Risa Sandler

The audit evaluated the efficiency and economy of planned technology investments and the operating impact of their implementation. Issued November 19, 1997.

Report Summary

Cellular Phones (1993)
Paul Walker, Makoto (Mac) Fletcher

This special study reviewed cellular phone usage and the policies and procedures which governed both cellular phone acquisition and use.

Report Summary