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King County Ombudsman

Promoting public confidence in King County government
Office of Citizen Complaints — Ombudsman
516 Third Ave, Rm W1039 
Seattle, WA 98104

206.477-1050 voice | TTY
206.296-0948 fax

ombudsman
@kingcounty.gov

Office of Citizen Complaints


Find out how the Ombudsman's Office can help you navigate county services and solve problems.
The Ombudsman's Office manages citizen complaints concerning King County government agencies. We also investigate allegations regarding violations of the Employee Code of Ethics, and reports of improper governmental action and retaliation filed under the Whistleblower Protection Act. 

For more information about the types of complaints we investigate and our jurisdiction, please visit the links listed on the menu bar to the left. In addition, you may contact us via e-mail, phone, or visit our office to speak with an Ombudsman staff person.

Our Mission
To promote public confidence in King County government by responding to citizen complaints in an impartial, efficient and timely manner, and to contribute to the improved operation of County government by making recommendations based upon the results of complaint investigations.

Who We Are
The Office of Citizen Complaints — Ombudsman was created by the voters of King County in the County Home Rule Charter of 1968, and operates as an independent office within the legislative branch of the King County government.

What We Do
The Office of Citizen Complaints — Ombudsman is authorized, by King County Code (KCC) 2.52, to investigate complaints regarding administrative conduct by King County agencies, and to publish recommendations for change based on the results of investigations. In addition, the Ombudsman's Office investigates possible violations of the King County Employee Code of Ethics (KCC 3.04), and reports of improper governmental action and retaliation under the Whistleblower Protection Code (KCC 3.42).