Changing providers
You have the right to change providers or your mental health case manager once a year for any reason.
To change your case manager or therapist:Ask the agency where you receive services for another case manager. They will give you a choice among those available. If you cannot get a new case manager or therapist, call King County Client Services at 1-800-790-8049 or TTY 206-205-0569 for assistance. To change to a new provider: Call the one that you want to see and ask for an assessment. When you change agencies and start with the new one, you will be asked to sign forms so that the two agencies can talk to each other. This can be helpful and would let your new agency understand what has been done before and what was useful. You have the right to withhold your record and are not required to sign a release to change providers.
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