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Purpose
The primary purpose of the survey was to gauge rural residents' awareness of and satisfaction with a range of county services. The survey was conducted as part of the on-going effort in the executive branch to improve service delivery to rural residents. In order to gauge the success of these and future efforts, it is intended that the survey be repeated biennially and the results used as part of KingStat, the county's performance measurement program.
Methods
The survey was conducted during the month of October 2007 and was administered via telephone to 312 residents of rural king county. Survey participants lived throughout the county; 50 percent (157) north of I-90, 38 percent (119) south of I-90, and 12 percent (36) on Vashon/Maury Islands.
Rural county residents rated their overall satisfaction with King County service, their familiarity with and use of 16 different services, and satisfaction with and importance of the 16 services. Additional questions examined the effectiveness of various means of receiving communications from King County and agreement with several statements about King County services.
Download the full survey 345KB PDF.
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