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King County Office of Civil Rights
Bailey de Iongh, Director
 
Chinook Building
401 Fifth Avenue
Suite 215
Seattle, WA 98104

206-296-7592
TTY Relay: 711
206-296-4329 Fax
Civil-Rights.OCR @kingcounty.gov

Hours: Weekdays
8:30 am - 4:30 pm

Disability Access Services

Access is Our Goal

King County government strives to make its programs, services, activities and facilities accessible to people with disabilities.  Our policy is to provide reasonable accommodations upon request and to make sure that members of the public who have disabilities can fully participate in their government.

The Disability Compliance Specialist in the Office of Civil Rights assists county departments to provide accessible services.  We also accept and work to resolve disability access grievances from the public.

If you would like to provide input to us about your concerns regarding disability access, or suggestions to improve access, please contact the Disability Compliance Specialist, Roxanne Vierra, by email at roxanne.vierra@kingcounty.gov, by telephone at 206-296-7705 or TTY Relay: 711, or by mail at our office address.

If you need to file a disability access grievance against a King County department, call or email Ms. Vierra, or click on the red button in the right column.

King County Disability Access Resources

King County Disability Access Policy
Overview of Americans with Disabilities Act Title II
Providing Quality Services to Customers with Disabilities
Disability Language and Etiquette
Commonly Asked Questions about Service Animals
Alternate Formats and Resources
Tips for Communicating with Deaf and Hard of Hearing People
Tips for Using a Sign Language Interpreter
Telecommunications Relay Services
TTY Use and Helpful Hints
Emergency Sign Language Interpreter Program
Real-Time Captioning
10 Myths About Universal Design
2010 ADA Standards for Accessible Design

Access Resources (external links)

Guide to Disability Rights Laws
Ensuring Equal Access for People with Disabilities: A Guide for Washington Courts
Ensuring Equal Access for People with Disabilities: A Guide for Washington Administrative Proceedings
ADA Best Practices Tool Kit for State and Local Governments
Training Resource Center on the ADA
Free Disability Rights Web Course (ADA National Network)

504/ADA Self-Evaluation Questionnaire and “Quick Look” Barriers Checklist
Use this form to self-evaluate your company’s or organization’s programs and services, employment, and facilities to ensure they are accessible to people with disabilities.

Quick links

OCR Map & Directions
File a Disability Grievance
Access Equals Opportunity

OCR KidsWeb

Washington State Disabled Parking Permit
Information about Washington State Disabled Parking Permits


Did you know . . .

The ADA establishes the rights of people with disabilities in public settings such as stores, hotels, movie theaters, hospitals, parks, schools, public transportation, and government buildings.
The Fair Housing Act establishes the rights of people with disabilities in residential settings such as apartment buildings and residential developments.
The Air Carrier Access Act establishes the rights of people with disabilities in air travel.
The rules for service animals, or assistance animals, are different under these three laws.
For more information, see the Department of Justice's booklet "A Guide to Disability Rights Laws", www.ada.gov/cguide.pdf.