How to report sewer odor complaints
Odor control hotline by west and east service areas. Click map for larger version.
Brightwater Treatment Plant service area (PDF)
King County is committed to odor control. However, we cannot guarantee that there will be no odors in our existing system. Occasionally, equipment will need to be shut down for clean up, preventive maintenance or repairs.
Please call the odor hotline if you experience odors, and we will do everything we can to restore our high level of odor control.
- Try to locate the source of the odor.
- Report the odor as soon as possible. Give the location of the odor and the time it occurred. That information will ensure the agency responding can
locate the odor and take corrective measures to eliminate it. - For odors occurring in homes, businesses and local storm drains, call your local sewer agency. The phone number to your local agency can be found in your sewer bill.
- For odors that can't be specifically located, call the closest treatment plant's Odor Control Hotline for assistance.
How to contact usWest Point Treatment Plant
24-hour Odor Control Hotline:
206-263-3840 South Treatment Plant
24-hour Odor Control Hotline:
206-684-2404 Brightwater Treatment Plant
24-hour Odor Control Hotline:
206-263-9500
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