Report a problem

Sewer construction issues

King County's Wastewater Treatment Division is committed to public health and water quality by investing in dozens of vital sewer improvement projects each year. During construction, public involvement staff are available to respond to your concerns (please review list of projects, organized by geographic area, here).

Sewage spill response

Sewage spills are caused most often by clogged or broken pipes belonging to private owners. On rare occasions, problems in the local or county sewer system can result in sewage spills on private property.

For overflows occurring from local sewer lines, call your local sewer agency. The phone number for your local agency can be found in your sewer bill.

For overflows occurring in the regional system, (overflows from manholes that say "Metro" on the lid, or near King County pump stations), call the King County Wastewater Emergency Hotline at 206-263-3801 or 206-263-3804.

For guidance in the event of a sewage spill in your home, refer to the sewage spill response page.

Odor complaints

We make every effort to respond to odor complaints promptly.

For odors occurring in homes, businesses and local storm drains, call your local sewer agency. The phone number for your local agency can be found in your sewer bill.
For odors that can't be specifically located, call the closest King County treatment plant's Odor Control Hotline for assistance.

General questions for Wastewater Treatment Division staff

You can send email to our general account at website.wtd@kingcounty.gov
This e-mail account is monitored during business work hours, Monday - Friday, 8 a.m. - 5 p.m. A response is provided within 2-3 business days.

Related information

floodicon
Flood preparation in the Green River Valley, including wastewater frequently asked questions (FAQs)

Current incident responses

Preparing for storm season

Drainage or water quality problems not related to the King County wastewater system

In the City of Seattle:

Contact the 24-hour emergency service line at 206-386-1800

In greater King County:

Call the Drainage and Water Quality Complaint Investigation line to report problems with stormwater runoff and surface water quality.

To report a problem with streams, rivers, lakes, or the Puget Sound,

Contact Ecology Northwest Regional Office: 1-425-649-7000 or file a report.