Construct, maintain and operate wastewater facilities
Operate our system to avoid overflows and meet environmental standards
Integrate business functions across the division
Partner with other agencies, seek collaboration
The WTD uses a Balanced Scorecard, a performance measurement tool often used in private business, to measure its progress. The Balanced Scorecard ensures that program decisions take into account different perspectives including people management, financial performance, key internal processes and customer focus. More about WTD's Productivity Initiative Program.