For questions about the Wastewater Treatment Division website, please send an e-mail message or contact us at:

King Street Center
201 S. Jackson St., Suite 500
Seattle, WA 98104-3855
Phone: 206-684-1280
Fax: 206-684-1741
Telecommunication device for the deaf (TTY): 711

Get Directions to our office location in Seattle, Washington.

Staff Contacts
Puget Sound shoreline next to the West Point Treatment Plant, Seattle

WTD vision, mission and goals

Vision

Creating Resources from WastewaterDivision's Vision

Mission

We protect public health and enhance the environment by treating and reclaiming water, recycling solids and generating energy  

Goals

Employees

  • Encourage innovation
  • Provide a safe and respectful workplace
  • Increase employee accountability and involvement
  • Recognize good work
  • Take pride in our work
  • Develop strong leaders
  • Promote esprit de corps

Customers

  • Be a good neighbor
  • Balance efficiency and excellence
  • Be responsive to diverse customer needs
  • Continuously improve products and services

Finances

  • Meet or beat financial targets
  • Maintain stable rates and charges
  • Maximize cost effectiveness in all programs and projects
  • Maintain high bond rating

Business

  • Recycle 100% of wastewater products
  • Construct, maintain and operate wastewater facilities
  • Operate our system to avoid overflows and meet environmental standards
  • Integrate business functions across the division
  • Partner with other agencies, seek collaboration

Balanced Scorecard

The WTD uses a Balanced Scorecard, a performance measurement tool often used in private business, to measure its progress. The Balanced Scorecard ensures that program decisions take into account different perspectives including people management, financial performance, key internal processes and customer focus. More about WTD's Productivity Initiative Program.

Related information

What can I do?
Tips for conserving and protecting our water resources and sewer systems