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Water and Land Resources Division, King County, Washington

Performance measures
Water and Land Resources Division

The 2010 Water and Land Resources Division performance report provides a summary overview on how the division has implemented service delivery, received customer feedback, and improved accountability with the elected leadership, our stakeholders, and the public. For WLRD staff and management this report articulates goals, objectives, targets, and guidance on implementing projects and programs.

The Division's purpose in producing this report is:

  • To be and remain accountable by highlighting achievements and identifying areas to improve;
  • Identify what programs and projects are successful;
  • Identify where to adjust methods and/or resources to improve program outcomes;
  • To provide a snapshot of our current priorities, progress, and provides a basis for offering feedback.

Key:

Green - meets or exceeds performance targetMeets or exceeds performance target

Yellow - approaches performance targetApproaches performance target

Red - needs improvementNeeds improvement

Environment
Performance Measure2009 Results2010 Targets2010 Results2011 Targets2011 CommentsStrategic Plan Goals**
NPDES Stormwater Permit Compliance** 80/80 = 100% 100% Compliance 100% Compliance 100% Compliance   ES 1.d: Protect water quality through reducing pollution at its source, wastewater treatment, low impact development practices, and stormwater management: Strategic Measures: 3. Percent compliance with King County’s National Pollutant Discharge Elimination System (NPDES) municipal stormwater permit.
New privately-owned rural acres with stewardship plans or enrolled in incentives programs ** 4,206 Acres Added 2010 Target: 1,000 acres 2010 results 654 acres 1,000 acres This measure excludes Forest Production District acquisitions, and it only counts properties in initial year of participation. This includes Water and Land Resources Division-Public Benefits Rating System acquisitions; TimberLand Current Use Taxation program acquisitions; and Forest Plans. NOTE: For this measure under "KingStat," it also includes Agriculture & Forest Current Use Taxation District acquisitions; King County Conservation District Farm Plans; Department of Development and Environmental Services Rural Stewardship plans. ES 1.c: Support acquisition and stewardship of open space and natural areas; ES 2.b: Provide incentives, technical assistance, and streamlined permitting to support sustainable farm and forestry practices. Strategic Measures: 1. Acres of open space owned by King County 2. Acres of priority conservation areas acquired by King County
Number of New Public and Private rural acres in permanent conservation status through fee simple or easement acquisition. ** 470 Acres 2010 Target: 500 acres 2010 results: 1052 acres 500 acres NOTE: This includes all land in public ownership and privately owned land with conservation easements. ES 1.c: Support acquisition and stewardship of open space and natural areas; Strategic Measures: 1. Acres of open space owned by King County; 2. Acres of priority conservation areas acquired by King County
Agricultural Acres in Farmland Preservation Program (FPP) **   No target set for 2010 Results 15 acres secured 2011 Target: 10 acres In past, the target was 50% of targeted farmland priority properties would enter Farmland Preservation Program. This measure is base on annual budget allocations (thus funding for acquisition is always needed); the target has been set at a historical based realistic target. ES 2.a: Utilize landowner incentives to keep land in agricultural and forestry use; Strategic Measures: 1. Total privately owned farm and forest acres protected under financial and tax incentive programs.
Performance Measure2009 Results2010 Targets2010 Results2011 Targets2011 CommentsStrategic Plan Goals**
Acres by conservation easement (TDR) ** 4,372 Acres 2010 Target: 450 Acres 2010 result: 121.95 acres 2011 Target: 200 acres   ES 2.a: Utilize landowner incentives to keep land in agricultural and forestry use; Strategic Measures: 1. Total privately owned farm and forest acres protected under financial and tax incentive programs.
Flood Projects - Ensure WLR Division capital priorities are implemented on budget and on schedule 26 Projects = 100+%   2010 Target Achieved - 24 Projects @ 70% Target 85%: of baseline projects on schedule - and 85% of projects within 110% of baseline cost; For 2011, this measure has been redefined into two separate measures: Measure #1. percentage of baseline capital projects on schedule. Measure #2. Percentage of Baseline capital projects within 110% of baseline costs. The % target may change based on Flood Control District priorities, flood and emergency needs and annual regional discussion.  
Stormwater Projects: Ensure WLR Division capital priorities are implemented on budget and on schedule** 225/230 = 98% 2010 target 100%: Target Achieved 100% Surface Water Capital Improvement Program milestones completed The target is 100 % of Surface Water Capital Improvement Program milestones completed for a given year. This includes large and small capital projects; Does not include NPDES (National Pollution Discharge Effluent System), NDAP (Neighborhood Drainage Assistance Program), & Retrofit projects ES. 1.f: Use water quality and quantity monitoring data to inform and prioritize investments in clean-ups and stormwater retrofits
Restoration Projects - Percent of Capital Restoration Project milestones met versus planned.** 5/5 = 100% 2010 Target: 70% 2010 result: 74% Restoration CIP milestones completed 70% CIP Restoration milestones completed Ensure WLR Division capital priorities are implemented on budget and on schedule. ES. 1.f: Use water quality and quantity monitoring data to inform and prioritize investments in clean-ups and stormwater retrofits; Strategic Measure 1. Percent of capital projects funded (implemented) on the basis of water quality ranking criterion
Performance Measure2009 Results2010 Targets2010 Results2011 Targets2011 CommentsStrategic Plan Goals**
Restoration Projects - annual progress towards completion of 10-year Chinook Salmon Recovery Plan projects.** 2010 Target: 13.6 2010 results: 5 2010 Target: 13.6 2010 results: 3 10% of the 10 year list constructed annually or 13.6 project / year This measures feeds up to Chinook Salmon Restoration Projects in Department of Natural Resources and Parks Scorecard: The 10-year Puget Sound Chinook Salmon Recovery Plan includes 136 habitat restoration projects in unincorporated King County. Success is directly tied to funding commitments from federal, state and local sources. Since the initial list was identified, adaptive management has led to the addition of new projects including actions in a fourth watershed (White River) and the removal of some actions. This measure reports King County’s completion of priority salmon recovery projects compatible with Recovery Plan goals and compares that progress to the ambitious plan goal of 13.6 projects each year ES.1.e: Restore Puget Sound and protect vulnerable, threatened, endangered species, and habitat. Strategic Measure: Percent of capital projects in Chinook salmon recovery plans implemented, in unincorporated King County
Multi-objective Large Capital Projects Implemented. **   10% multi-objective projects built (annual target)     New for 2010; cumulative 10 year goal of 100 % of all multi-benefit projects built (e.g. a multi-benefit project consists of projects that have a combination of agriculture, habitat, flood, open space, or recreation features). For 2011: identification and agreement by WLR management staff for criteria defining multi-objective projects and (2) establishing 2011 project list and (3) 2011 milestone target achievement level by project. ES 1.g: Consider multiple benefits when developing flood hazard reduction, open space, recreation and habitat projects; Strategic Measures: Percent of Water and Land Resources Division capital projects and acquisitions that meet multi-objective criteria. (Includes habitat and flood programs)
Restored Flood Facilities Maintained to Performance Standard (since 2008) May be deleted   100% Target Achieved 100% Target Achieved Measure #1. percentage of baseline capital projects on schedule. Measure #2. Percentage of Baseline capital projects within 110% of baseline costs. Two New measures for 2011 replace the 2010 measure. The intent of the change is to provide information to the Flood District Board of Supervisors and other decision-makers with a more discretely measurable indicator of program status. See measure "Flood Projects - Ensure WLR Division capital priorities are implemented on budget and on schedule"  
Stormwater Facilities Compliant with Standards 97% 2010 Target 90%; Results 99.52% Target 90% of all operating Stormwater facilities: Summary of functional stormwater facilities by year a Work Authorization (WA) was issued.  
Performance Measure2009 Results2010 Targets2010 Results2011 Targets2011 CommentsStrategic Plan Goals**
Business Sites Compliant with WQ Standards.** 590/2,640 = 22%
334/2,640 = 13%
+30% = 65%		 2010 Target 50%: 2010 results Achieved at 75%. 2011 Target is 75% 2011 Target is 75% of Commercial Business sites inspected are compliant with Water Quality standards ES.1b: Use a combination of incentives, technical assistance and regulations to promote desirable environmental practices by individuals and businesses; Strategic Measures: 2. Business sites compliant with water quality best management practices
Noxious Weed Control   2010 Target: N/A 2010 results: 90% of sites = 167 acres 2011 Target: 90%    
Environmental Laboratory maintains federal and state accreditation 98% 95% or better (accreditation maintained) 95% accreditation maintained 98% or better (and accreditation maintained) Accreditation requires annual analysis of ~ 200 samples; 95% or better maintains accreditation.  
Fiscal and Economic
Performance Measure2009 Results2010 Targets2010 Results2011 Targets2011 CommentsStrategic Plan Goals **
Single Family Stormwater Rate Compared to Inflation Lower Than Inflation Rate. There was no rate increase this year. 2010 Target - Lower Than Inflation Rate 2010 Target Achieved - Lower Than Inflation Rate Lower Than Inflation Rate 2010 residential rate $111.00 per Single Family Residence (SFR)  
Single Family Stormwater Rate Compared to Other Agencies Below Other Agency Mean or Median ($111/single family) 2010 Target: Below Other Agency Mean or Median ($111/single family) 2010 Target Achieved - Rate stayed at $111.00 Below Other Agency Mean or Median 2010 median $143.40 and mean $142.02  
Noxious Weeds Cost $0.1485 2010 Target 12 cents per square foot 2010 Results: 15.87 cents per square foot 2011 Target: 15 cents per square foot. The acreage treated 2010 was in smaller parcels and more geo-graphically dispersed  
Maintenance Costs per Surface water Management Facility $1,518 2010 Target-$1,334; 2010 Actual cost $1,322 average cost per Facility $1,225 The average annual cost per facility  
WLR Capital Grant Strategy Achievement 19% Target: 25% success rate 2010 Target Achieved @ 200% 2011 Target: 35% of grants submitted This measure is weighted quite differently per each section's own workplan strategies for obtaining grants. The Division's Management Team is considering a target based on percentage of success that reflects an average of each sections own rate of success per their work plans.  
People and Communities
Performance Measure2009 Results2010 Targets2010 Results2011 Targets2011 CommentsStrategic Plan Goals**
FEMA Rating System. ** Rating of 2 2010 Target: Rating of 2 2010 Target Achieved -- Rating of 2 2    
WLR Drainage Customer Satisfaction Survey Results 96% 2010 target 90%; 2010 results 83.19% Build capacity in 2011 for 2012 measure implementation This measure will be broadened to include all WLRD sections: Specifically, during 2011 WLR will build capacity and means to survey section customers. This measure will be implemented in 2012: the Target under consideration for 2012 equates to 90% of WLR customers' services or products delivered with satisfaction.  
Number of Samples Taken and Processed N/A 2010 Target: 15,000 samples collected/analyzed annually 2010 Target achieved: 15,000 samples collected/analyzed 2011 Target: 15,000 annual sample count;    
Swimming Beaches Open ** Respond to swimming beach contamination within 24 hours. Monitored until beach can be safely re-opened 2010 Target: Respond to swimming beach contamination within 24 hours. Monitored until beach can be safely re-opened 2010 Target Achieved 2011 Target; Respond to swimming beach contamination within 24 hours. Monitor until beach can be safely re-opened. This is a joint program between Environmental labs and the Science and Technical Support unit; This program assists Public Health's notification of Swimming Beach closure and /or safety. WLR monitors and advises swimmers of the risk of getting sick. HHP.2.a: Ensure safety of food, air, and water; Strategic Measures: 3. Number and proportion of swimming beach contamination reports that result from inspections. NOTE: This isn’t just about the incidence of contamination, but about the inspections as well.