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Got questions?

E-mail: Health Matters

Phone: 206-205-5017

Nurseline

Talk to a registered nurse 24 hours a day, seven days per week.Talk to a registered nurse 24 hours a day, seven days per week.

KingCare Members: Informed Health Line 1-800-556-1555

  • Current, reliable, evidenced-based health information

  • General information about health, preventive care and early detection of illness

  • Help to prepare a list of questions to ask your doctor

  • General information about your illness, medication, tests, procedures and surgery

  • Access to Aetna’s Audio Health Library, a recorded collection of more than 2,000 health topics, in English or Spanish

Group Health Members: Consulting Nurse Line 1-800-297-6877

  • Current, reliable, evidenced-based health information

  • Information on health-related issues, including prevention strategies, self-care and chronic conditions

  • Advice on when to seek urgent or emergency care

  • General information about your illness, medication, tests, procedures and surgery