Strong turnout for Healthy IncentivesSM
Over 10,500 employees and spartners completed their wellness assessments and individual action plans by June 30, taking the high road to better health while qualifying for lower out-of pocket expense levels next year.
What should you pay attention to now?
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If you haven’t already received a letter from Healthways informing you of your individual out-of-pocket expense level, you should receive one by July 31. And, if you cover a spouse or domestic partner under your county medical plan, he or she will receive a separate letter confirming his or her out-of-pocket expense level for 2010.
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If you cover a spouse or domestic partner, your family’s out-of-pocket expense level will be determined by the lowest level of your combined participation. If you both earned the gold level, then your family level will be gold. However, if one of you earned gold and the other earned silver, for example, you, your spouse or domestic partner, and any other dependents covered under your county medical plan will be silver.
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If you disagree with the out-of-pocket expense level that Healthways gives you, you may appeal that level by contacting Healthways at 877-279-0624 toll-free from Aug. 1 – 31. If you appeal, you will need to provide specific documentation supporting your appeal. Documentation includes the certificate of completion for online logs, a copy of your completed paper log and either a fax or a mailing receipt, and either dates or confirmation numbers for coaching calls.
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If you do not receive a letter from Healthways by July 31, then please call 877-279-0624 toll-free to ask why you haven’t received one.
For other questions about the Healthy IncentivesSM program or your benefits, contact Benefits, Payroll and Retirement Operations at 206-684-1556 or kc.benefits@kingcounty.gov.
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