Parents can use the following safety tips to teach their children the proper way to use 9-1-1 to report emergencies:

• Never say "nine eleven." There is no eleven on a telephone keypad or dial. Always say "nine-one-one."
• Always call from a safe place. If there is a fire in the house, get out first and then call.
• Post your address near the phone.
• Never call 9-1-1 as a prank or joke. You can get into trouble and keep someone who really needs help from getting it in time.
• Call 9-1-1 if you think you have an emergency and explain the situation to the dispatcher.
• If you call 9-1-1 by mistake, don't hang up. Explain the mistake to the dispatcher and say there is no emergency. 

If you were injured, would your child know how to get help?

Make sure your child knows the following information:

• Name (yours and the child’s)
• Address (including name of apartment complex and apartment number if applicable)
• Phone number
• Directions to your home from the nearest main road, intersection or major landmark