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New Web site offers real-time permit tracking and status reports for DDES customers

Summary

New Web site offers real-time permit tracking and status reports for DDES customers

Story

Customers of King County’s Department of Development and Environmental Services (DDES) now have a fast, easy way to check the progress of their permit applications with a new online review application on the DDES Web site. Residents can now see the individual review stations for any permit application, as well as the assigned DDES review staff and related staff comments. The application, called Permit at a Glance, presents data in real time, so permit applicants can easily see where their permit is in the review process.

“Besides saving time, the two big benefits of this new tool are that it improves access and transparency for customers,” said DDES Director Stephanie Warden. “We strive to make the DDES permit process as straightforward as possible, and I am very pleased to apply a new customer service tool to the production building and land use permits.”

Using the new tool is easy. Go to the Online permit search, which can be accessed from the DDES Web site at www.kingcounty.gov/permits by selecting the “Online permit search” link in the right sidebar. Accept the disclaimer, choose the "Permit Search" tab at the top, and simply enter any valid DDES permit number to get the real-time status report.

For additional information, please contact Paula Adams, Public Information and Records Officer, at paula.adams@kingcounty.gov or 206-296-6682.