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Department of Adult & Juvenile Detention

Operating safe, secure, and humane detention facilities and community corrections programs
Department of Adult &
Juvenile Detention

Administration
King County Courthouse
516 Third Avenue,
Room E245
Seattle, WA 98104
Office hours:
8 a.m. to 4:30 p.m
King County DAJD

Adult Inmate Phone Contact

King County DAJD announces new inmate telephone contract with Securus Technologies effective March 31, 2014.

Incoming calls to inmates are not allowed at any of our facilities. An inmate may place an outbound call using the inmate telephone service provided through Securus Technologies.  Family/Friends may continue to place funds on an inmate’s account through Access Corrections or establish a Securus account to take advantage of the low per minute rate of $0.13, excluding federal, state and local fees and taxes, by contacting Securus: 

Securus Main Support Line:   1-800-844-6591

Customers with Disabilities/TTY Support Line:  1-877-710-1118 (Non-TTY calls received on this line will be re-routed to the Main Support Line)

Web:  https://securustech.net/162


If you have an existing Global Tel Link (GTL) telephone account, here are the steps for a refund:  

Credit and Debit card payment refunds (including Offender Connect, web transactions):              

1.     The refund fee that will be deducted from the available balance for King County accounts is $4.95

2.     Customers may call 877-650-4249 and speak with a live agent to begin the refund process.

3.     The refund will be processed within 30 to 60 business days back to the card used to make the payment.

Western Union, Money Order, or Check payment refunds:
    • The refund fee that will be deducted from the available balance for King County accounts is $4.95.
    • Customers must submit a request for refund in writing, and they must include the following:
      • The name on the account
      • Their current mailing address
      • The phone number of the account they are requesting the refund on and a current contact number if different.
      • The amount of the refund (minus the refund processing fee).
    • They shall mail or fax the request to:
      • Global Tel*Link
        Attn:  Refund Dept.
        P.O. Box 2827
        Mobile, AL  36652
        Fax number:  (866) 441-7285
    • The customers should receive their refund check within 30 to 60 days.

Complaints regarding GTL refunds may be directed to:

Washington State Attorney General’s Office:

Phone: 1-360-753-6200

On-line complaint form:  http://www.atg.wa.gov/fileacomplaint.aspx

Address:
Washington State Attorney General Office
1125 Washington Street, SE
PO Box 40100
Olympia, WA  98504-0100

Federal Communication Commission (FCC)

Phone:  1-888-225-5322 or 1-888-835-5322 TTY

On-line complaint form:  https://esupport.fcc.gov/ccmsforms/form2000.action?form_type=2000B

Address:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C.  20554


  

Emailing an Adult Inmate:  Access Secure Mail 

In addition to sending regular mail to inmates, you now have the option of sending them email. By setting up a pre-paid account at www.accesscorrections.com, you can send emails to adult inmates at both the Seattle and Kent facilities. The emails you send will be routed through our detention facility mail rooms and screened/approved by mail staff. Once approved, the email will be forwarded to the inmate. We anticipate this process will reduce the amount of time it takes for inmates to receive the mail you send to them.

The cost of sending an email is set by Access Corrections and will be equivalent to the cost of an envelope plus postage.

Inmates will not have the option of returning your email or forwarding to anyone else. They will still be required to correspond by writing letters and sending them through the mail (USPS).

We are providing this new service FREE OF CHARGE through August 9, 2012.


Sending Regular Mail to an Adult Inmate

        Mailing Addresses for Sending Mail to an Adult Inmate

Note: Book of arrest number can be found using our jail inmate lookup service.

To send mail to individuals housed at the King County Correctional Facility (Seattle Jail) or Work Release, envelopes should be addressed as follows:

    Full committed name (name they were booked under)
    B/A number (book of arrest number)
    500 Fifth Avenue
    Seattle , WA 98104

To send mail to individuals housed at the Regional Justice Center Detention Facility (Kent Jail):

    Full committed name (name they were booked under)
    B/A number (book of arrest number)
    620 W James
    Kent , WA 98032
     

Guidelines for Sending Mail to an Adult Inmate

  • All mail, including books, magazines and newspapers, must be sent through the United States Postal Service (USPS). Mail sent through any other service (FedEx, UPS, etc.) will be rejected.
  • All mail will be opened and checked for contraband.  Both regular mail and secure email will be reviewed for potential safety and security threats, violations of facility rules, criminal activities, escape plans, coded language, sexually explicit, pornographic or racially inflammatory content.

  • Inmates may receive the following from friends and family:
    - Cards
    - Letters
    - Photographs
  • Inmates may NOT receive the following items:
    - Packages
    - Postage stamps
    - Envelopes
    - Writing paper or journals
    - Blank paper or cards
    - Pencils or pens
    - Food items
    - Phone cards
    - Games
    - Clothing
    - Plastic, laminated items
    or cardboard
  • Letters to inmates may NOT contain:
    - Glue
    - Stickers
    - Paint
    - Whiteout
    - Glitter
    - Tape
    - Cardboard
    - Perfume/fragrance
    - Lipstick
     
  • Newspapers, Magazines, & Books:
    - Must be sent directly from the publisher, distributor or bookstore using only the United States Postal Service (USPS). If sent through other services such as UPS or FedEx, it will be returned to sender.
    - No hardbound books are allowed (unless for legal purposes, must be pre-approved)
    - Magazine subscriptions must be pre-paid
    - No sexually explicit content, photos or pictures will be allowed
     
  • Photographs depicting any of the following will be rejected and returned to sender:
    - Nudity, partial nudity or sexual content
    - Gang signs, hand gestures or gang related activity