The Importance of a Master Plan
Having a Master Plan focused attention on essential problems, explored alternatives, identified needed resources, and articulated a clear, staged path which defined a common purpose for all involved."
--King County Department of Judicial Administration, at the Court Technology Conference, 2005
Visionary leadership generated excitement, but success in practice meant that the project needed a clearly articulated plan. In 1998, leaders of the ECR Program developed a Master Plan that provided an important framework for the program as it developed.
In the ECR Program's infancy, insufficient program definition and direction created some inefficiencies and ineffectiveness. There was just enough difference in leaders' messages and goals to result in some confusion. The development and implementation of the Master Plan remedied these issues. The Master Plan clarified the roles of staff and committees, as well as the project's goals. Having a clear, elucidated plan helped translate high-level thinking to on-the-ground action.