Information about civil legal aid information is available by calling 211, visiting the Crisis Center 211 web site, or downloading a guide. Most services listed are provided by non-profit organizations, and many serve only low-income people.
211 Phone Service in King County for Civil (Non-Criminal) Legal Aid
People in King County with legal problems can call 211 to receive information about and referrals to many free and low-cost civil (non-criminal) legal services. (People outside of King County should continue to call CLEAR at 1-888-201-1014.)
When and how to access 211? 211 is available Monday through Friday from 8 a.m. to 6:00 p.m. Service is not available on Saturday or Sunday. Their toll-free number, which may be necessary for clients calling from a pay phone, is 1-877-211-WASH. 211 works with a language line to provide interpreters as needed at no cost to callers. Deaf and hearing-impaired callers can call 711 to be connected to a relay operator at no cost, who will then connect them with 211.
What will happen when people call 211 for legal help? 211 specialists are not lawyers and therefore cannot provide legal advice. However, callers can expect to speak with a trained information and referral specialist who will collect demographic and income information, discuss their legal issue, and, if an appropriate legal resource is available, provide a referral.
211 Web Site
People may also access the Crisis Center 211 website (external) for information on legal services and service providers.
Downloadable 211 Guide
A print version of the King County Legal Aid Resource Guide was created in Dec. 2007. Download here (411KB PDF).