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Customer service

kudos

- Customer at Cottage Lake Service Center, Date of visit: April 2011, Service: Marriage license

More KudosGreat service! Very helpful and attentive. I was surprised how easy they made each step. Both women were very nice and helpful. They were patient with each customer. I couldn't have been more pleased.
kudos

- Michele S., Date of visit: April 2011, Service: King County Veterans Program

More KudosI have had so many losses and suffer with depression & unemployment. (King County Staffer) D. helped me to not feel like I was to blame for needing help. The program fills in the gap when life deals its hard blows. I believe this program has SAVED MY LIFE.
kudos

- Brian S., Date of visit: February 2011, Service: Utility payment assistance

More Kudos Although this visit was helpful, I would like to say (King County Staffer) A. has helped me more than I could write down. Several years ago I was homeless and in a bad way. With her help and rest of the staff I am currently in my own apartment and feeling very grateful daily. Thank you very much and kudos to A. Thank you once again.

Find the help you need:

King County Services are available to anyone who lives, works, or plays in King County. Customer service representatives are available to help you in each of our service departments.

Try the Steps on the right to get in touch with the department you need.

Search our website. Many of your frequently asked questions can be found online!

Call us! Our handy phone guide is organized by department and service. You can download it in English (PDF) or in Spanish / En Español (PDF). Or try searching online by Service departments or by Employee name.

Call the King County main customer service line at 1-800-325-6165.

If you still can't find answers contact a Customer service officer. Let us know how we did with our kudos / feedback form.

We care about our customers

Customer Satisfaction Report

To see what we are doing to help our departments understand and improve customer satisfaction, download our Measuring customer satisfaction guide (PDF)

Translation services

Learn about King County's initiatives to create language maps and translation resources to reach as many residents as possible.

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Customer service officers

Customer Service Officer Photo

If you can't find an answer to your questions through the customer service phone guide, our Customer service officers are here to help.